Question 1

Where are you located?

Accepted Answer

Primarily in Gilbert, WV near Rockhouse Trails.
 
Skyview and Thacker Hollow is located in Delbarton, WV near Devil Anse Trails.

Question 2

How can I contact you?

Accepted Answer

Hope Salmons, Property Manager
Email: rivercabinwv@gmail.com
Phone/Text: 304-785-1153
You may also contact us via the "Contact Us" page

Gilbert Suites (office is inside the motel)
2388 Rt 52
Gilbert, WV  25621
Open: 9:00am-5:00pm, Mon-Friday

After Office Hours:
Email: rivercabinwv@gmail.com
Phone/Text: 304-785-1153
or use the "Contact Us" page

Emergencies 24/7, phone/text:
Hope Salmons  304-785-1153
Penny Sammons: 304-928-7988
Terry Sammons: 304-546-9357
Eddie New: 304-785-1593

Question 3

Are you pet friendly?

Accepted Answer

Pets are not allowed at any of our  vacation rentals to ensure the comfort and safety of all of our guests. This policy includes all types of animals, including but not limited to dogs, cats, birds, and rodents.

We understand the important role that service animals play in the lives of our guests with disabilities. Therefore, we welcome service animals to accompany their owners during their stay at any of our rentals.

Service animals must be kept under the control of their owners at all times and must be properly harnessed or leashed, unless these devices interfere with the service animal's work or the individual's disability prevents them from using these devices. Owners are also responsible for cleaning up after their service animals.

We reserve the right to ask any guest with an animal to leave the premises if the animal poses a threat to the safety or comfort of other guests or if the animal is not a service animal.

Thank you for your understanding and cooperation.

Question 4

Are my permits included with my stay?

Accepted Answer

No, Hatfield-McCoy permits are not included with your lodging. However, we will contact you 7-10 days prior to your arrival to see if you need Hatfield-McCoy permits. If so, we can take payment for them and place them inside of your location.

Question 5

When is my balance due?

Accepted Answer

Your balance is due 7-10 days prior to your arrival and must be paid in full. You can contact us at 304-785-1153 at your convenience, or we will contact you.

Question 6

Is Rockhouse the only Hatfield-McCoy trail near you?

Accepted Answer

According to the Hatfield-McCoy website "Rockhouse, Devil Anse, and Buffalo trails connect". By Staying near Rockhouse, you have access to all 3 trails without trailering.

Question 7

Do I have to trailer in town?

Accepted Answer

No! Gilbert is an ATV friendly town. Which means, you can ride your dirt bikes, ATV's, Side by Side's, etc anywhere in town as long as you are wearing a helmet.

Question 8

Are helmets required on the trails?

Accepted Answer

Yes, helmets are required on the trails as well as in the town of Gilbert.  Everyone riding on a trail bike, ATV, side-by-side, etc. is required to wear a DOT or Snell approved helmet and eye protection.

Question 9

Do we have access to restaurants, grocery stores, etc?"

Accepted Answer

Absolutely! Gilbert has a grocery store, two "dollar stores", multiple restaurants (Las Brisas, Giovanni's, Pizza Mingo, Gilbert Produce, McDonald's, etc) Check out more that Gilbert has to offer on our town website www.gilbertwv.com

Question 10

What can kids do in the area?

Accepted Answer

Gilbert is blessed to have a Community Center unlike many others in our state. The Larry Joe Harless Community Center has a full basketball gym, olympic size pool, hot tub, sauna's, cafe, weight room, walking track, etc. They offer daily rates, and weekly rates. See more on their website at www.ljhcc.org

Question 11

I have a large group, what cabins are next to each other?"

Accepted Answer

Great!  We have large groups stay with us all the time.

CaneBrake, Will's Place, Kermit's Kabin, Willow Cabin, Riverside Treehouse, are all located together, next to the river,  across from Trail 17 of Rockhouse,  Sleeps up to 40+
 
Fireside and FireHouse are next to each other in town.  Sleeps up to 29+
 
 Guyan 1 & 2 are next to each other in town.  Sleeps up to 32+
 
Gilbert Suites has 9 standard rooms and 3 suites, sleeps up to 15+

SkyView Cabin and Thacker Hollow are secluded.  While they are not located next to each other, they are a short riding distance (by vehicle or ATV) from each other.

SkyView Cabin sleeps up to 9+
Thacker Hollow sleeps up to 25+

Question 12

What do I need to Bring?

Accepted Answer

Almost everything you could possibly need is included with your stay! Firewood, Propane, even ziplock baggies for the kitchen. However, at most of our locations we do reccomend bringing a hair dryer (if you need it) and chairs for the firepit. You can find a full list of items included for

Cabins:

Gilbert Suites:

Question 13

At what age does it cost extra per guest?

Accepted Answer

Ages (0-6) are no additional charge. All other ages are $30 per person, per night above the included number of guests. Please see each cabins individual page to configure how many guests are included. For example, Thacker Hollow includes up to 12 guests at the base pricing.

CANEBRAKE CABINS
Vickers Rental
Locally Owned and Operated

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