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  • Where are you located?
    Primarily in Gilbert, WV near Rockhouse Trails. Skyview and Thacker Hollow is located in Delbarton, WV near Devil Anse Trails.
  • How can I contact you?
    Savannah Belcher, Property Manager Hope Pertee, Assistant Property Manager Email: rivercabinwv@gmail.com Phone/Text: 304-785-1153 You may also contact us via the "Contact Us" page Gilbert Suites (office is inside the motel) 2388 Rt 52 Gilbert, WV 25621 Open: 9:am-5:pm, Mon-Friday After Office Hours: Email: rivercabinwv@gmail.com Phone/Text: 304-785-1153 or use the "Contact Us" page Emergencies 27/7, phone/text: Savannah Belcher or Hope Pertee: 304-785-1153 Penny Sammons: 304-928-7988 Terry Sammons: 304-546-9357 Eddie New: 304-784-4518
  • Are you pet friendly?
    Your pet is welcome at The Inn at CreekSide! An additional non-refundable cleaning fee of $50 is charged per pet. It is the only pet friendly rental we offer. Pets are not allowed at any of our other vacation rentals to ensure the comfort and safety of all of our guests. This policy includes all types of animals, including but not limited to dogs, cats, birds, and rodents. We understand the important role that service animals play in the lives of our guests with disabilities. Therefore, we welcome service animals to accompany their owners during their stay at any of our rentals. Service animals must be kept under the control of their owners at all times and must be properly harnessed or leashed, unless these devices interfere with the service animal's work or the individual's disability prevents them from using these devices. Owners are also responsible for cleaning up after their service animals. We reserve the right to ask any guest with an animal to leave the premises if the animal poses a threat to the safety or comfort of other guests or if the animal is not a service animal. Thank you for your understanding and cooperation.
  • Are my permits included with my stay?
    No, Hatfield-McCoy permits are not included with your lodging. However, we will contact you 7-10 days prior to your arrival to see if you need Hatfield-McCoy permits. If so, we can take payment for them and place them inside of your location.
  • When is my balance due?
    Your balance is due 7-10 days prior to your arrival and must be paid in full. You can contact us at 304-785-1153 at your convenience, or we will contact you.
  • Is Rockhouse the only Hatfield-McCoy trail near you?
    According to the Hatfield-McCoy website "Rockhouse, Devil Anse, and Buffalo trails connect". By Staying near Rockhouse, you have access to all 3 trails without trailering.
  • Do I have to trailer in town?
    No! Gilbert is an ATV friendly town. Which means, you can ride your dirt bikes, ATV's, Side by Side's, etc anywhere in town as long as you are wearing a helmet.
  • Are helmets required on the trails?
    Yes, helmets are required on the trails as well as in the town of Gilbert. Everyone riding on a trail bike, ATV, side-by-side, etc. is required to wear a DOT or Snell approved helmet and eye protection.
  • Do we have access to restaurants, grocery stores, etc?"
    Absolutely! Gilbert has a grocery store, two "dollar stores", multiple restaurants (Las Brisas, Giovanni's, Pizza Mingo, Gilbert Produce, McDonald's, etc) Check out more that Gilbert has to offer on our town website www.gilbertwv.com
  • What can kids do in the area?
    Gilbert is blessed to have a Community Center unlike many others in our state. The Larry Joe Harless Community Center has a full basketball gym, olympic size pool, hot tub, sauna's, cafe, weight room, walking track, etc. They offer daily rates, and weekly rates. See more on their website at www.ljhcc.org
  • I have a large group, what cabins are next to each other?"
    Great! We have large groups stay with us all the time. CaneBrake, Will's Place, Kermit's Kabin, Willow Cabin, Riverside Treehouse, are all located together, next to the river, across from Trail 17 of Rockhouse, Sleeps up to 40+ Fireside and FireHouse are next to each other in town. Sleeps up to 29+ Spring House, Summer House, Guyan 1 & 2 are next to each other in town. Sleeps up to 32+ Gilbert Suites has 9 standard rooms and 3 suites, sleeps up to 15+ SkyView Cabin and Thacker Hollow are secluded. While they are not located next to each other, they are a short riding distance (by vehicle or ATV) from each other. SkyView Cabin sleeps up to 9+ Thacker Hollow sleeps up to 25+
  • What do I need to Bring?
    Almost everything you could possibly need is included with your stay! Firewood, Propane, even ziplock baggies for the kitchen. However, at most of our locations we do reccomend bringing a hair dryer (if you need it) and chairs for the firepit. You can find a full list of items included for Cabins: Gilbert Suites:
  • At what age does it cost extra per guest?
    Ages (0-6) are no additional charge. All other ages are $30 per person, per night above the included number of guests. Please see each cabins individual page to configure how many guests are included. For example, Thacker Hollow includes up to 12 guests at the base pricing.
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